Reentry Case Manager

Department: Career Center / Reentry Program Reports to: Lead Reentry Case Manager Employment Type: In-Person, Full-Time, Salary, Exempt About Our House Our House empowers homeless and near-homeless families and individuals to succeed in the workforce, in school, and in life through hard work, wise decision-making, and active participation in the community.
The Our House team has defined a set of seven Guiding Principles that characterize our culture and that we intentionally seek to uphold: Hard Work, Wise Decision-Making, Community, Initiative, Integrity, Safety, and Heart.
About the Role You will have significant responsibility for case management and supportive services of Reentry Program and Career Center clients.
This includes administering risk and needs assessments, assisting clients with job training and job search, legal support, housing assistance, navigating community supervision, accessing public benefits, and other case management needs.
What You’ll Do Provide leadership in the implementation of Our House programs and services by drawing on best practices in the field, innovation, and sharing of resources.
Support the development, implementation, and growth of all aspects of the Reentry Program, including program design, grant applications, partnership development and case management best practices.
Provide the following direct services to clients of the Reentry Program and the Career Center: Recruit clients for the program, conduct enrollments, perform comprehensive assessment of client needs, and screen for program eligibility Engage clients in case management on a regular basis and develop individualized goal plans.
Plans may include acquiring documentation, applying for public benefits, seeking mental health/recovery resources, communicating with probation/parole/courts, transitioning into permanent housing, and navigating the challenges of experiencing involvement in the criminal justice system.
Connect clients to community resources, including but not limited to: transportation assistance, housing assistance, family support, legal assistance, food aid.
Provide job search and job retention services including direct services and referrals to partner agencies with goals of improving soft and hard skills, helping clients find higher paying jobs, and creating sustainable career paths.
Refer eligible clients to enroll in occupational training, work experience, and supportive service programs that align with their long term goals.
Perform follow-up services that improve client retention and monitor and track milestones in client participation.
Communicate across campus to ensure all eligible clients are connected to Career Center and Reentry services that would benefit them and co-enroll clients in other on-campus programs when appropriate.
Comply with Career Center and Reentry grant requirements by recruiting eligible clients, making appropriate referrals, gathering documentation, tracking outcomes and creating files.
Assist the Career Center team to capture client information in the Our House database.
Track outcomes and understand performance measures for the Career Center and Reentry Programs.
Commit to following the Our House COVID-19 Team Safety Policy, and actively observe and enforce all safety-related procedures when working on and off-campus.
Actively engage and energize Our House staff members, volunteers, board members, event committees, partnering organizations, donors, and grant funders.
Conduct other duties as assigned to fulfill Our House’s mission What You’ll Bring High school diploma required; Bachelor’s degree preferred.
Experience working with individuals and families in poverty, distress, and/or homelessness and near-homelessness.
Experience working with individuals and groups in a social service setting, such as through case management, therapy, counseling, or mentorship.
Interest in the criminal justice system and successful prisoner reentry.
Unwavering commitment to quality programs and data-driven program evaluation.
Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills.
Action-oriented, entrepreneurial, adaptable, and innovative approach to planning.
Ability to work effectively in collaboration with diverse groups of people.
Passion, idealism, integrity, positive attitude, mission-driven, and self-directed.
Must be able to lift 25 lbs.
Requirements COVID-19 vaccination required or must meet the legal guidelines for an exemption Must possess a valid driver’s license and vehicle to use in performance of job.
Position requires some travel within Central Arkansas.
Must be able to pass criminal background checks, child and adult maltreatment registry checks, sex offender registry checks, and a pre-employment drug screen Benefits & Perks Insurance benefits are available on the first day of the month following start date: 100% employer-paid premiums for employee health insurance Optional employee-paid dental, vision, and life insurance 401(k) match up to 4% after one year of employment 10 days of annual leave and 10 holidays per year including a birthday holiday 15 days additional leave for requirements of life Employee Assistance Program Eligible for undergraduate tuition discount at UA Little Rock Our House is a drug-free workplace.
Our House is an equal opportunity employer.
We value diversity and are committed to creating an inclusive environment for all team members.
People of color and members of the LGBTQ community are encouraged to apply.