Small and growing estate planning and elder law firm in need of an amazing receptionist/legal secretary for answer the phones and maintaining great client relationship in a fast-paced, client-centered firm.
Don't worry if you know nothing about the law! We only practice 3 areas! You will be caught up to speed in no time! What we need is a dynamic personality that likes to talk to people with great customer service.
Preference is given to applicants with a background in customer service (former waiter or waitress staff is highly encouraged to apply).
This position is full-time for our Benton office.
Work environment is extremely supportive, drama-free, professional, and positive.
Life is short, and everyone deserves to be a part of a great work environment.
_Our core values are compassionate communication, attention to detail, and customer service.
_Initial compensation is based upon current skill/experience and reevaluated periodically based on improvement/value/proficiency.
*Essential Job Functions:*
* Dynamite Customer Service
* Multi-tasking
* Document Drafting - Attention to Detail
* Scanning and filing documents electronically
* Daily interaction with clients
* Daily interaction with insurance companies, attorneys, and other professionals
* Maintaining tasks and responsibilities within a caseload
* Must be able to work in a team environment
* Organizes priorities and structures work flow
* Maintain minimum level of cases and client contact
*Knowledge, Skills & Abilities:*
* Ability to work without close supervision
* Ability to provide excellent customer service
* Excellent communication skills
* Work well under pressure and with deadlines
* Ability to adapt well to change and adjust appropriately
* Responds promptly to client needs
* Maintains confidentiality
* Demonstrate accuracy, thoroughness, and attention to detail
* Knowledge of law firm policies and procedures
* Exhibit sound and accurate judgment
* Manage competing demands
*Basic Qualifications:*
* Minimum 1 - 3 years of legal/professional services preferred OR
* Minimum 1 - 3 years customer service experience
* Excellent computer skills / Typing skills
*Equipment Used in Job Performance/Working Environment:*
* Computer
* Calculator
* Photocopy Machine
* Facsimile Machine
* Telephone
*Major Job Demands (Physical/Mental):*
* Great Communication Skills
* Knowing and following firm policies and procedures
* Decision Making
* Problem Solving
* Exceeding the expected level of customer service
* Working under pressure and with deadlines
* We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
Job Type: Full-time
Pay: $11.
00 - $17.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Health insurance
* Health savings account
* Paid time off
Schedule:
* 8 hour shift
Travel requirement:
* No travel
Application Question(s):
* In one sentence, please describe the last thing that made you smile.
Ability to Relocate:
* Benton, AR 72019: Relocate before starting work (Required)
Work Location: In person
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